Transfer & Cancellation Policy 

Transfer Policy*

 
A registrant may transfer once without a transfer fee. Any additional transfers will be subject to a $75 fee ($25 for one-day seminars). All credits for paid courses and seminars will expire one year after they are issued.
 
A 5% service fee is attached to any request to change payment from one credit card to another.
 

Cancellation Policy*

To cancel your participation in a Dale Carnegie Course, call us at 518-220-2092 or deliver a signed and dated copy of your Terms and Agreement Cancellation Notice or any written notice for the program identified on the Enrollment Form.  This must be done prior to the start of the class. (In courses with greater than 5 sessions, the withdrawl period extends through Session 2.)  A full refund will be made within thirty days from receipt of the cancellation notice. (A materials development charge will be processed for any customized program cancelled after materials have been developed.)  Cancellations received after session two of a course or seminar will not receive any refunds.
 
Refunds will be issued to the participant payor within 30 days from the date of cancellation.
 
*Transfer and Cancellation Policy varies by location. Please contact your local office for more information.